Skip to main content
Welcome to the Shiipp Courier backoffice documentation. This guide is written for courier staff and administrators who use the Shiipp dashboard to run daily operations — from logging incoming packages and scanning barcodes, to processing payments at the counter and generating end-of-day reports.

Logging In

Access the backoffice and navigate the dashboard for the first time.

Dashboard Overview

Understand the KPIs, activity feed, and quick-action shortcuts.

Package Management

Record, search, update, and bulk-manage incoming packages.

Point of Sale

Process in-person payments and release packages to customers.

Shipment Manifests

Track Air, Sea, and China freight manifests end-to-end.

Reports

Analyse financial and logistics data with detailed reports.

What you can do with Shiipp Courier

Shiipp Courier is a full-featured backoffice platform built for courier companies. As a staff member or administrator, the dashboard gives you everything needed to run your operation:

Receive Packages

Log incoming packages with tracking numbers, weights, and customer assignments.

Scan & Sort

Use the barcode scanner to check off and route packages as they arrive.

Manage Pre-Alerts

Review customer-submitted pre-alerts before packages land.

Backroom Monitor

Watch the live customer queue and package handover feed.

Deliver & Dispatch

Schedule daily delivery routes and track driver progress on a map.

Invoice Customers

Generate, send, and manage customer invoices and outstanding balances.

Quick start

1

Log in to the backoffice

Navigate to your Shiipp backoffice URL and sign in with your staff credentials. See Logging In for details.
2

Review the Operations Dashboard

Check today’s KPIs — new sign-ups, pending packages, and outstanding invoices. See Dashboard Overview.
3

Process incoming packages

Use the Packages page to record new arrivals, or head to Check-Off & Sort to scan barcodes from a manifest.
4

Run end-of-day finance

Close out the day with the Point of Sale and then print the End-of-Day Report for your records.
New to Shiipp? Start with Key Concepts to understand how packages move through the system before diving into daily operations.
Last modified on July 17, 2026