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A shipment manifest is the container that groups individual customer packages together into a single freight movement — whether that’s an air cargo pallet, a sea container, or a China freight consignment. Every package that travels with your courier service belongs to exactly one manifest. The Shipment Manifests page gives you a complete list of all active and historical shipments, with tools to search, filter, drill into a specific manifest, and create new ones. Think of this page as your freight ledger: it tells you what is leaving, what has arrived, and what is currently in transit, organised by manifest ID and Air Waybill (AWB) number.

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The shipments list

The main table shows one row per shipment manifest. Each row displays: Click the arrow icon on the right of any row, or click the manifest ID itself, to open the shipment detail view.

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Shipment statuses

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Searching and filtering

Search by ID or AWB

Type any part of the manifest ID or AWB number in the search bar. Results filter as you type.

Filter by type

Open the All types dropdown and select Air Freight, Sea Freight, or China Freight to restrict the list to a single freight mode.

Filter by status

Open the All statuses dropdown and select any status to see only shipments at that stage of the lifecycle.

Filter by date range

Use the from and to date pickers to restrict results to manifests with a flight date within that range.
Click Reset to clear all filters and return to the complete list.

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Creating a new shipment manifest

1

Click New Shipment

Select the New Shipment button in the top-right of the page. The shipment creation form opens.
2

Choose the freight type

Select Air Freight, Sea Freight, or China Freight from the type selector. This controls how the manifest is classified and which icon appears in the list.
3

Enter the AWB number

Type the Air Waybill or Bill of Lading number provided by your freight forwarder. This is the primary reference number used to track the consignment externally.
4

Set the flight or sailing date

Pick the scheduled departure date using the date picker. This date is used for sorting and filtering in the list.
5

Save the manifest

Click Save. The new manifest appears in the list with a Preparing status and zero packages. You can now open it and begin adding packages.
Create the manifest as early as possible — ideally as soon as you have a confirmed AWB from your freight partner. That way, staff can start scanning packages into the manifest immediately as they are processed in the warehouse.

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Viewing shipment details

Click on any manifest row to open the full detail view. The detail page shows:
  • Manifest header — manifest ID, type icon, flight date, AWB number, total weight in pounds, and package count.
  • Status badge — click it to update the shipment status as the freight progresses through the pipeline.
  • Packages table — every package assigned to this manifest, with columns for tracking number, description, customer, weight, declared value, customs invoice, duty rate, package status, and invoice amount.

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Adding packages to a manifest

In the Scan or enter tracking field at the top of the packages table, type or scan a local tracking number and press Enter (or click Add to Ship). The system looks up the package and adds it to the manifest immediately. The package count and total weight in the header update automatically.

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Removing packages from a manifest

Hover over any package row and click the arrow icon to open the full package record, or use the bulk action bar to remove multiple packages at once.
1

Select packages to remove

Check the boxes next to the packages you want to remove. Use the header checkbox to select all visible packages at once.
2

Open the bulk action menu

The bulk action bar appears at the top of the table. Open the action dropdown and select Remove from Manifest.
3

Confirm the removal

Confirm the prompt. The selected packages are removed from this manifest but remain in the system — they can be added to another manifest later.

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Updating package statuses in bulk

Use the same bulk action bar to move multiple packages to Ready for Pickup or In Transit in one operation — useful when an entire manifest clears customs and all packages need to be updated simultaneously.

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Inline editing on the detail view

Click directly on a package’s weight, declared value, vendor name, or description cell to edit it in place. Press Enter to save or Escape to cancel. This is faster than opening the full package edit form for minor corrections.

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Generating invoices

On the shipment detail page, click Generate Invoices to open the invoice wizard. This creates or regenerates customer invoices for all packages in the manifest that do not already have one, calculating duties and fees automatically based on each package’s declared value and assigned tariff rate.

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Broadcasting a shipment update

Click Broadcast on the shipment detail page to send a push notification or email to all customers who have packages in this manifest. Use this to notify customers when a shipment status changes — for example, when the freight arrives or clears customs.
Broadcasts are sent immediately to all customers with packages in the manifest. Review the message before confirming. There is no undo after a broadcast is sent.
Last modified on July 17, 2026