The rates workspace
The page is split into two columns:- Left column — Available Tables: Lists all your rate tables. A green Active badge marks the currently live table. Click any table name to load its pricing tiers on the right.
- Right column — Rates Editor: Shows the weight tiers for the selected table and lets you add, edit, import, or delete individual tiers.
Create a new rate table
1
Click New Rate Table
Click the New Rate Table button in the top-right corner of the page.
2
Name the table
Enter a descriptive name that identifies the table’s purpose or time period (e.g., Standard Air Freight 2026 or Promotional Summer Rates). Click Save Table.
3
Select the table to add pricing tiers
The new table appears in the left column. Click it to open the empty rates editor on the right.
Add pricing tiers to a table
Once you have selected a rate table, add individual weight-to-price mappings one at a time using the tier form.1
Click Add Tier
With a table selected, click Add Tier in the rates editor header.
2
Enter the weight and price
- Weight (lbs) — The weight value for this tier. Enter a decimal value (e.g.,
1.0,2.5,10.0). - Price ($) — The customer-facing price in US dollars for this weight (e.g.,
5.50).
3
Save the tier
Click Save Tier. The new row appears in the pricing table, sorted by weight.
4
Repeat for all weight brackets
Add one tier for each weight point in your pricing schedule. For example, if you charge by every pound from 1 lb to 150 lbs, you would add 150 tiers.
Import a bulk rate table from CSV
If you have a pricing schedule in a spreadsheet, you can import it directly as a CSV file. Importing replaces all existing tiers in the selected table.1
Select the target table
Click the rate table you want to populate in the left column.
2
Click Import CSV
Click Import CSV in the rates editor header.
3
Prepare your CSV file
Your file must have exactly two columns with no header row. The first column is the weight in pounds and the second is the customer price:The system also accepts
.xls and .xlsx files in the same two-column format.4
Upload the file
Click Choose File, select your CSV from your computer, then click Upload & Replace. The new tiers appear in the editor when the upload is complete.
Set a rate table as active
Only one rate table is active at a time. The active table is used for all new package weight calculations immediately upon activation.1
Select the table you want to activate
Click the table name in the left column.
2
Click Set as Active
Click the Set as Active button in the rates editor header. This button is only visible on inactive tables.
3
Confirm the activation
A confirmation dialog appears reminding you that this will immediately affect shipping calculations. Click Yes, Set Active to proceed.
Edit or delete a tier
To edit an existing tier, hover over the row in the rates editor and click the pencil icon. To remove a tier, click the trash icon and confirm in the dialog. You can edit or delete tiers in any table, including the active one.Active vs. inactive tables
There is always exactly one active table. Activating a different table automatically deactivates the previous one.